How To Boost Enterprise Agility With Business Process Management
Business Process Management (BPM) is a method of discovering and managing an enterprise’s procedures to match them with business priorities as the business progresses. BPM software lets companies identify the steps taken to execute business operations, map descriptions of current processes, and then streamline or develop processes to make them more effective.
BPM is often alternately referred to as business process improvement (BPI), continuous improvement process (CIP), business process re-engineering, or process improvement.
Businesses are complex because their objectives and procedures are continuously changing. For this cause, business process management should be seen as a constant activity rather than a one-off event—inducing certain people to argue that it is best referred to as “business process improvement.”
Business process management goals
BPM aims to help the company eliminate mistakes, mitigate errors and increase effectiveness and performance. BPM Institute reports that BPM should rely on three outcomes:
- The clarity in strategic course
- Alignment of the resources of the firm
- Increased discipline in everyday activities
Benefit in the administration of company processes
Business processes are important to virtually any company’s activities. They are blueprints for corporate functions, allowing various enterprise aspects to collaborate and communicate with vendors and consumers.
An organization can only be as scalable, effective, and agile as its business processes’ interaction allows. This is the problem: Often; businesses create business processes in isolation from other processes that they deal with or, worse, do not “develop” business processes at all. In certain instances, procedures actually fall into being as “the way things have already been handled” or because automated programs govern it. As a result, many businesses are hindered by their systems and will continue to do so until these processes are streamlined.
Stages of a BPM lifecycle
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| Image Source: kissflow |
BPM vs. RPA
Robotic Process Automation (RPA) is a technology application governed by business logic and organized inputs directed at automating business processes. RPA tools allow businesses to customize software (“bots”) to catch and analyze applications for items such as transaction processing, data manipulation, answer activation, and collaboration with other digital networks. BPM, on the other hand, is an entire approach for optimizing and automating market processes. RPA is a method that can be used as part of the BPM plan of an organization.
Business process management examples
The below scenarios explain how companies used business process management to tackle actual business challenges.
1) Mitel Networks transforms into a channel for streamlining business processes.
After a series of acquisitions, Mitel Networks found itself with an arsenal of 18 ERP models, 12 CRM models, 5 HR models, and other duplicate applications. It followed kaizen, a theory, and a series of methods for continual enhancement of the operation to minimize excesses.
2) Eaton’s RPA Core of Excellence pays off on a scale.
Industrial manufacturer Eaton uses BPM and RPA to define and automate operations such as sifting through and producing email responses and orchestrating process flows in HR, financial, and other organizational structures.
3) Anthem harnesses RPA, AI on a digital transformation drive.
Anthem uses BPM and RPA to balance data center workloads and make IT operations more nimble.
Business process management software
BPM solutions provide companies with a comprehensive approach to organizing and improving their business operations by allowing organizations to plan, model, execute and calculate workflows and business rules. They also allow non-IT specialists to create business workflows and link disparate systems.
Core capabilities include:
- Workflow management: for the planning, testing, and execution of interactions between staff, processes, and data
- The engine of business rules: for establishing business rules and conditions
- Form generator: for creating web forms
- Collaboration: methods for conversation, decision-making, and concept management
- Analytics: to identify metrics and KPIs and to produce reports
- Integrations: for the use of data across applications and interfaces such as Salesforce
Top BPM tools include:
- Appian
- Agiloft
- AuraPortal
- Arrayworks
- Bizagi
- Oracle
- IBM
- Pegasystems
- Bonitasoft
- Newgen Software
- Nintext
- OpenText
- BP Logix
- TIBCO Software
- Software AG
- SAP
Business process management jobs
Here are some of the most common BPM-related work titles and the average salary for each position, according to PayScale data:
- Senior process engineer: $101,000
- Continuous improvement manager: $86,000
- Process improvement manager: $83,000
- Process engineer: $74,000
- Process improvement engineer: $72,000
- Business process analyst: $66,000
- Process analyst: $63,000
Final Thoughts
BPM itself is perhaps the “ultra” process management strategy since it specifically addresses the complexities of inter-application and cross-repository systems and integrates both data-driven and content-driven processes – both continuously.
Typically governed by market laws, it includes a lot of structural analysis and flowcharts. The more advanced space offerings contain process planners and modeling software so that systems can be performed virtually to find bottlenecks or other problems relevant to either the individuals or the underlying infrastructure.
We must keep in mind that business processes should involve the mobile workforce and how mobile technologies relate to achieving the overall operational objectives.