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What is a chatbot and how does it work?

In this video Egencia explains what is a chatbot and how does it work. What is a Chatbot? Interacts through instant messaging, artificially replicating the patterns of human interactions. Machine Learning: Allow computers to learn by themselves without programming. Natural language: A computer’s ability to understand human speech or text. Short for chat robot, a chatbot is simply a computer program that simulates human conversations. Fundamentally, a chatbot allows a form of interaction between a human and a machine. The interaction happens via written messages or voice. The chatbot is programmed to work independently from a human operator. It can answer questions formulated to it in natural language and answer like a real person would.
via Youtube at https://youtu.be/38sL6pADCog

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